F.A.Q.

How to check and pay your order with MoneyGram or Western Union

To check your order.

  • Sign in to your account.
  • Go to Orders.
  • View your order. Updates will be listed at the top. This will tell you where to send your payment information to and method.

Once complete.

Login to Account

  • Go to Support
  • Provide the MTCN or Money Tracking number, your order name, senders name and information provided and complete amount.
  • Send it to department Order Questions and submit your ticket.